Quarterback - More hands on, looking through feedback, taking weekly calls/adding to and approving broadcasts, helping with reach outs
Sponsor - Involved with and aware of the workings but not as hands on
Broadcast - Weekly email (approved by Company Quarterback) that addresses Driver's comments based on that week's feedback/any company updates or annoucements
Prompt - Weekly text that goes out to Drivers requested their feedback for the week
Dashboard - Backend customer interface that displays the Driver's feedback
Feedback - Anonymous comments directly from Drivers and collected in the Dashboard
Reachouts - A text or call sent to Drivers in response to concerning/emergency feedback. This can be prompted via the Dashboard and company or flagged by our system
Reveal - When a driver chooses to reveal their identity and be contacted by their company for help
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